Alienware 15 Manuale di Servizio

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Sommario

Pagina 1 - Service Manual

Alienware 15Service ManualComputer Model: Alienware 15Regulatory Model: P42FRegulatory Type: P42F001

Pagina 2 - Notes, Cautions, and Warnings

Removing the coin-cell battery...129Prerequisites...

Pagina 3 - Contents

Procedure1 Peel off the tape that secures the camera cable to the camera and disconnect the camera cable from the camera module.1 tape 2 camera modul

Pagina 4

2 Note the location of the camera module and pry it off the display back-cover using a plastic scribe.1 camera module 2 plastic scribe3 display back-

Pagina 5

Replacing the cameraWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Pagina 6

Removing the Alienware AlienHead LED boardWARNING: Before working inside your computer, read the safety information that shipped with your computer an

Pagina 7

2 Note the Alienware AlienHead LED cable routing and peel off the cable from the display back-cover.1 Alienware AlienHead LED cable2 tape3 display ba

Pagina 8

4 Lift Alienware AlienHead LED board along with its cable off the display back-cover.1 Alienware AlienHead LED cable2 Alienware AlienHead LED board3

Pagina 9

Replacing the Alienware AlienHead LED boardWARNING: Before working inside your computer, read the safety information that shipped with your computer a

Pagina 10

Removing the display-panel AlienFX LEDsWARNING: Before working inside your computer, read the safety information that shipped with your computer and f

Pagina 11

Procedure1 Peel off the tapes that secure the display-panel AlienFX LEDs to the display back-cover.1 display back-cover 2 display-panel AlienFX LED c

Pagina 12 - Before working inside your

4 Lift the display-panel AlienFX LEDs along with the cables off the display back-cover.1 display back-cover 2 display-panel AlienFX LED cables (2)3 d

Pagina 13

Getting help and contacting Alienware... 149Self-help resources...

Pagina 14 - Recommended tools

Replacing the display-panel AlienFX LEDsWARNING: Before working inside your computer, read the safety information that shipped with your computer and

Pagina 15 - After working inside your

Removing the logo boardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps

Pagina 16 - Removing the base panel

2 Note the location of the logo board and pry the logo board off the display bezel using a plastic scribe.1 display bezel 2 logo board3 plastic scrib

Pagina 17 - 3 base panel 4 plastic scribe

Replacing the logo boardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps

Pagina 18

Removing the system boardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the step

Pagina 19 - Replacing the base panel

3 Using the pull tab, disconnect the hard-drive cable from the system board.1 pull tab 2 hard-drive cable3 power-adapter port cable 4 computer base5

Pagina 20 - Removing the memory

7 Peel the tape and disconnect the front AlienFX LED cable from the system board.1 latch 2 I/O-board cable3 speaker cable 4 front AlienFX LED cable5

Pagina 21 - 3 memory-module slot

10 Lift the system board off the computer base.1 system board 2 screws (6)11 Turn the system board over.12 Follow the procedure from step 1 to step

Pagina 22 - Replacing the memory

Replacing the system boardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the ste

Pagina 23

11 Turn the computer over.Post-requisites1 Replace the display assembly.2 Replace the hinge covers.3 Follow the procedure from step 5 to step 11 i

Pagina 24 - Removing the solid-state

Before working inside your computerCAUTION: To avoid damaging the components and cards, handle them by their edges and avoid touching pins and contact

Pagina 25 - 3 solid-state drives (2)

Removing the heat-sink assemblyWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow th

Pagina 26 - Replacing the solid-state

2 Lift the heat-sink assembly off the system board.1 heat-sink assembly 2 system board3 captive screws (8)121

Pagina 27 - Removing the hard drive

Replacing the heat-sink assemblyWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow t

Pagina 28

Removing the fansWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Bef

Pagina 29

2 Lift the processor fan and video-card fan off the computer base.1 processor fan 2 computer base3 video-card fan 4 screws (4)124

Pagina 30 - 3 screws (4)

Replacing the fansWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Be

Pagina 31 - 1 interposer 2 hard drive

Removing the power-adapter portWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow th

Pagina 32 - Replacing the hard drive

4 Lift the power-adapter port along with its cable off the computer base.1 routing guide 2 power-adapter port bracket3 screws (2) 4 power-adapter por

Pagina 33 - Removing the wireless card

Replacing the power-adapter portWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow t

Pagina 34

Removing the coin-cell batteryWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the

Pagina 35 - Replacing the wireless card

WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the computer, replace all covers, p

Pagina 36 - Removing the palm rest

2 Using a plastic scribe, gently pry out the coin-cell battery from the system board.1 system board 2 coin-cell battery3 coin-cell battery cable130

Pagina 37

Replacing the coin-cell batteryWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow th

Pagina 38

Removing the batteryWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Pagina 39

2 Note the front AlienFX LED cable routing and peel off the cable from the battery.1 speaker cable 2 routing guides (3)3 battery 4 front AlienFX LED

Pagina 40

4 Lift the battery off the computer base.1 screws (2) 2 battery3 computer base134

Pagina 41

Replacing the batteryWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Pagina 42 - 1 palm-rest assembly

Removing the computer baseWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the ste

Pagina 44 - Removing the touch pad

Replacing the computer baseWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the st

Pagina 45

BIOS setup programOverviewCAUTION: Unless you are an expert computer user, do not change the settings in the BIOS setup program. Certain changes can m

Pagina 46 - 3 tabs (4)

Recommended toolsThe procedures in this document may require the following tools:• Philips screwdriver• Plastic scribe14

Pagina 47

MainSystem Time Displays the current time in hh:mm:ss format.System Date Displays the current date in mm/dd/yyyy format.BIOS Version Displays the BIOS

Pagina 48 - Replacing the touch pad

MainSystem Memory Displays the system memory.Extended Memory Displays the extended memory.Memory Speed Displays the memory speed.AdvancedIntel(R) Spee

Pagina 49 - Removing the keyboard

AdvancedDefault: EnabledUSB Wake SupportAllows you to enable USB devices to wake the computer from standby or to disable the USB wake support feature.

Pagina 50

Advanced-Performance options with Alienware Graphics AmplifierOverclocking FeatureAllows you to enable or disable global overclocking feature.Default:

Pagina 51

Advanced-Performance options with Alienware Graphics AmplifierMemory Override SupportAllows you to enable or disable the memory override option suppor

Pagina 52 - 3 tabs (3)

SecurityHDD password Allows you to set, change, or delete the hard-drives password.Password ChangeAllows you to permit or deny system password or HDD

Pagina 53 - 1 keyboard 2 screws (2)

Floppy (Diskette Drive) — The computer attempts to boot from the floppy disk drive. If no operating system is on the drive, the computer generates an

Pagina 54 - 3 tabs (5)

2 Use the arrow keys to highlight the Boot menu option and press Enter to access the menu.NOTE: Note your current boot sequence in case you want to r

Pagina 55 - Replacing the keyboard

Flashing the BIOSYou may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS:1 Turn o

Pagina 56 - Removing the power-button

Getting help and contacting AlienwareSelf-help resourcesYou can get information and help on Alienware products and services using these online self-he

Pagina 57

After working inside your computerCAUTION: Leaving stray or loose screws inside your computer may severely damage your computer.1 Replace all screws

Pagina 58 - 3 screws (2)

Removing the base panelWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps

Pagina 59 - Replacing the power-button

4 Slide and remove the base panel from the computer base.1 computer base 2 captive screws (2)3 base panel 4 plastic scribe17

Pagina 60 - Removing the status-light

5 Disconnect the battery cable from the system board.1 battery cable6 Turn the computer over and open the display as far as possible.7 Press and ho

Pagina 61

Replacing the base panelWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps

Pagina 62 - 3 palm-rest assembly

Notes, Cautions, and WarningsNOTE: A NOTE indicates important information that helps you make better use of your computer.CAUTION: A CAUTION indicates

Pagina 63 - Replacing the status-light

Removing the memory modulesWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the st

Pagina 64 - Removing the I/O board

2 Slide and remove the memory module from the memory-module slot.1 securing clips (2) 2 memory modules (2)3 memory-module slot21

Pagina 65 - 5 I/O-board cable

Replacing the memory modulesWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the s

Pagina 66 - Replacing the I/O board

2 Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place.NOTE: If you do not hear the c

Pagina 67 - Removing the speakers

Removing the solid-state drivesWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow th

Pagina 68

2 Slide and remove the solid-state drive from the solid-state drive slot.1 screw 2 solid-state drive slot3 solid-state drives (2)25

Pagina 69 - 5 speakers (2)

Replacing the solid-state drivesWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow t

Pagina 70 - Replacing the speakers

Removing the hard driveWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps

Pagina 71 - LED boards

Procedure1 Remove the keyboard-backlight cable, keyboard cable, and macro-keys cable from the routing guides on the computer base.1 macro-keys cable

Pagina 72

5 Lift and slide the hard-drive assembly off the computer base.1 pull tab 2 hard-drive cable3 screws (4) 4 hard-drive assembly6 Remove the screws th

Pagina 73 - LED board

ContentsBefore working inside your computer... 12Before you begin ...

Pagina 74 - Removing the hinge covers

7 Lift the hard-drive bracket off the hard-drive assembly.1 hard-drive assembly 2 hard-drive bracket3 screws (4)30

Pagina 75

8 Disconnect the interposer from the hard drive.1 interposer 2 hard drive31

Pagina 76 - Replacing the hinge covers

Replacing the hard driveWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps

Pagina 77 - Removing the display

Removing the wireless cardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the ste

Pagina 78

4 Lift and slide the wireless card out of the wireless-card slot.1 antenna cables (2) 2 wireless-card bracket3 screw 4 wireless card5 wireless-card s

Pagina 79

Replacing the wireless cardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the st

Pagina 80

Removing the palm restWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps i

Pagina 81 - Replacing the display

2 Lift the latches and disconnect the keyboard-backlight cable, keyboard cable, macro-keys cable, and macro-keys backlight cable from the system boar

Pagina 82 - 6 Replace the base panel

3 Remove the screws that secure the palm-rest assembly to the computer base.1 screws (15) 2 computer base4 Turn the computer over and open the displ

Pagina 83 - Removing the display bezel

6 Push the palm-rest assembly from the release hole to release it from the tabs on the computer base.1 palm-rest assembly 2 computer base3 release ho

Pagina 84 - 1 display bezel

Removing the hard drive... 27Prerequisites...

Pagina 85

9 Gently lift the palm-rest assembly and remove the keyboard cable, keyboard-backlight cable, macro-keys cable, and macro-keys backlight cable from t

Pagina 86

11 Lift the palm-rest assembly off the computer base.1 palm-rest assembly 2 computer base3 power-button board cable12 Turn the palm-rest assembly ov

Pagina 87 - Replacing the display bezel

16 Follow the procedure from step 1 to step 5 in "Removing the touch pad”.1 palm-rest assembly42

Pagina 88 - Removing the display panel

Replacing the palm restWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps

Pagina 89 - 3 display panel

Removing the touch padWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps i

Pagina 90 - 1 display panel 2 latch

3 Remove the screws that secure the touch-pad bracket to the palm-rest assembly.1 latches (2) 2 touch-pad cable3 touch-pad buttons cable 4 screws (5)

Pagina 91 - Replacing the display panel

4 Release the tabs that secure the touch-pad bracket to the palm-rest assembly and lift the touch-pad bracket off the palm-rest assembly.1 touch-pad

Pagina 92 - Removing the display hinges

5 Lift the touch pad off the palm-rest assembly.1 palm-rest assembly 2 touch pad 47

Pagina 93

Replacing the touch padWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps

Pagina 94 - Replacing the display hinges

Removing the keyboardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Pagina 95 - Removing the display back

Removing the keyboard...49Prerequisites...

Pagina 96

2 Note the touch-pad cable and status-light cable routings and peel off the cables from the keyboard bracket.1 latches (2) 2 touch-pad cable3 status-

Pagina 97 - 1 display back-cover

3 Remove the screws that secure the keyboard bracket to the palm-rest assembly.1 keyboard bracket 2 screws (8)51

Pagina 98 - Replacing the display back

4 Lift the keyboard bracket at an angle and remove it from the tabs on the palm-rest assembly.1 keyboard bracket 2 palm-rest assembly3 tabs (3)52

Pagina 99 - Removing the camera

5 Remove the screws that secure the keyboard to the palm-rest assembly.1 keyboard 2 screws (2)53

Pagina 100 - Procedure

6 Lift the keyboard at an angle and remove it from the tabs on the palm-rest assembly.1 palm-rest assembly 2 keyboard3 tabs (5)54

Pagina 101 - 3 display back-cover

Replacing the keyboardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps i

Pagina 102 - Replacing the camera

Removing the power-button boardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow th

Pagina 103 - AlienHead LED board

2 Disconnect the power-button board cable from the power-button board.1 power-button board cable 2 latches (2)3 touch-pad cable 4 status-light cable3

Pagina 104

4 Lift the power-button board off the palm-rest assembly.1 palm-rest assembly 2 power-button board3 screws (2)58

Pagina 105

Replacing the power-button boardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow t

Pagina 106 - Replacing the Alienware

Removing the speakers... 67Prerequisites...

Pagina 107 - Removing the display-panel

Removing the status-light boardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow th

Pagina 108

Procedure1 Lift the latch and disconnect the status-light board cable from the status-light board.1 latch 2 status-light board cable3 status-light bo

Pagina 109

3 Lift the status-light board off the palm-rest assembly.1 screws (2) 2 status-light board3 palm-rest assembly62

Pagina 110 - Replacing the display-panel

Replacing the status-light boardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow t

Pagina 111 - Removing the logo board

Removing the I/O boardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps i

Pagina 112 - 3 plastic scribe

3 Lift the I/O board off the computer base.1 screws (2) 2 I/O board3 computer base 4 latch5 I/O-board cable65

Pagina 113 - Replacing the logo board

Replacing the I/O boardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps

Pagina 114 - Removing the system board

Removing the speakersWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Pagina 115

3 Note the front AlienFX LED cable routing and peel off the cable from the battery.1 speaker cable 2 tape3 front AlienFX LED cable 4 speakers (2)4 R

Pagina 116

5 Lift the speakers along with its cable off the computer base.1 routing guides (6) 2 speaker cable3 battery 4 computer base5 speakers (2)69

Pagina 117

Removing the display bezel... 83Prerequisites...

Pagina 118 - Replacing the system board

Replacing the speakersWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps i

Pagina 119 - Post-requisites

Removing the front AlienFX LED boardsWARNING: Before working inside your computer, read the safety information that shipped with your computer and fol

Pagina 120 - Removing the heat-sink

4 Lift the front AlienFX LED boards of the tubes.1 front AlienFX LED board cables (2)2 screws (4)3 front AlienFX LED boards (2) 4 tubes (2)5 computer

Pagina 121 - 3 captive screws (8)

Replacing the front AlienFX LED boardWARNING: Before working inside your computer, read the safety information that shipped with your computer and fol

Pagina 122 - Replacing the heat-sink

Removing the hinge coversWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the step

Pagina 123 - Removing the fans

3 Remove the hinge covers from the computer base.1 display assembly 2 screws (2)3 hinge covers (2) 4 computer base75

Pagina 124 - 3 video-card fan 4 screws (4)

Replacing the hinge coversWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the ste

Pagina 125 - Replacing the fans

Removing the display assemblyWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the

Pagina 126 - Removing the power

3 Remove the screws that secure the display assembly to the computer base.1 display assembly 2 computer base3 screws (2)4 Turn the computer over and

Pagina 127

9 Peel off the adhesive tape, disconnect the logo-board cable from the system board, and remove it from the routing guide on the display hinges.1 dis

Pagina 128 - Replacing the power-adapter

Removing the camera... 99Prerequisites...

Pagina 129 - Removing the coin-cell

11 Lift the display assembly off the computer base.1 display assembly 2 screws (4)3 computer base80

Pagina 130 - 3 coin-cell battery cable

Replacing the display assemblyWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the

Pagina 131 - Replacing the coin-cell

3 Replace the wireless card.4 Replace the solid-state drives.5 Replace the memory modules.6 Replace the base panel.82

Pagina 132 - Removing the battery

Removing the display bezelWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the ste

Pagina 133

2 Carefully lift the display bezel and turn it over.1 display bezel3 Lift the latches and disconnect the display-board cables from the logo board.84

Pagina 134 - 3 computer base

4 Peel off the adhesive tape and disconnect the logo-board cable from the logo board.1 logo board 2 display-board cables (3)3 adhesive tape 4 logo-bo

Pagina 135 - Replacing the battery

5 Follow the procedure from step 1 to step 2 in “Removing the logo board”.1 display bezel86

Pagina 136 - Removing the computer

Replacing the display bezelWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the st

Pagina 137 - 1 computer base

Removing the display panelWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the ste

Pagina 138 - Replacing the computer

2 Gently lift the display panel and turn it over.1 screws (4) 2 display back-cover3 display panel3 Lift the latch and disconnect the display cable f

Pagina 139 - BIOS setup program

Removing the system board... 114Prerequisites...

Pagina 140

4 Lift the display panel off the display back-cover.1 display panel 2 latch3 display cable 4 display back-cover90

Pagina 141

Replacing the display panelWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the st

Pagina 142

Removing the display hingesWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the st

Pagina 143

2 Lift the display hinges off the display assembly.1 display hinges (2) 2 screws (6)3 display back-cover93

Pagina 144

Replacing the display hingesWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the s

Pagina 145 - Boot sequence

Removing the display back-coverWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow th

Pagina 146

2 Peel off the display board and camera cable from the display back-cover.1 display back-cover 2 display board and camera cable3 routing guides (3)3

Pagina 147

4 Follow the procedure from step 1 to step 4 in "Removing the display-panel AlienFX LEDs”.1 display back-cover97

Pagina 148 - Flashing the BIOS

Replacing the display back-coverWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow t

Pagina 149 - Alienware

Removing the cameraWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in B

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